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Tackling Homelessness

Delivering innovative programmes to bring an end to repeat and chronic homelessness and rough sleeping

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Housing First...

The city region is one of just three areas in the country piloting Housing First specifically targeted at entrenched homelessness and those with complex needs. It offers intensive one-to-one unconditional support based on seven core Housing First principles. Providing a home is the starting point rather than an end goal and people are not expected to demonstrate they are ‘housing ready.’

 

Outreach and more…

 

In addition to Housing First, We commission and co-ordinate a range of other homelessness support services across the Liverpool City Region, from prevention for those who may be at risk of homelessness, to outreach services for those who may already be rough sleeping or at risk of doing so.

Across our homelessness services, individual, targeted support is helping people to deal with mental and physical health issues such as addiction and the effects of trauma and abuse and move forward out of homelessness.

 

Funding…

 

Housing First is funded by £2.6 million earmarked from the Rough Sleeping Initiative (RSI) taking the programme through to 2025, while the Combined Authority also receives a further £2m from the RSI for early intervention measures and the assertive outreach programme. This is delivered by homeless charity Whitechapel targeting rough sleepers in the city region.

Why is Housing First different?

One of the aims of Housing First is the desire to create systemic change in the homelessness sector. The more people who are open to or adopt a new approach based on our best practice, before long the system itself is changing and consequently the way homeless people are treated.

 

In the Liverpool City Region we are currently supporting more than 200 people with nearly 80% sustaining their tenancy. Many Housing First service users have personal histories characterised by multiple, long-term and severe trauma.

 

Of our clients:

  • 95% have mental health needs 
  • 33% have a physical disability 
  • 96% have a substance or alcohol dependency 
  • 86% are ex-offenders 
A woman and man manning a stand at an event with a pull up banner behind them.

Assertive Outreach

Our outreach support is delivered by The Whitechapel Centre in partnership with Mersey Care. The team has its own registered Mental Health Nurse, and a Social Prescriber to provide interventions and support for rough sleepers.

 

It was the increasing complexity of rough sleepers which led to funding for a Homelessness Social Worker role being piloted. They are able to support individuals who may need assessments or direction to access appropriate pathways.

 

Assertive outreach work in Halton, Knowsley and St Helens, but support our other boroughs as required, liaising closely with local authorities on both a strategic and operational level so that they can find, support and advocate for rough sleepers as well as offer temporary accommodation. Key to their successful approach is being flexible and adapting to the person’s changing needs.

 

Woman sitting in a chair drinking a cup of tea.

Accommodation for Ex-Offenders

The Combined Authority also commissions a dedicated service which helps develop direction for prison leavers and ensure they do not experience homelessness upon release.

 

The service aims to increase access to tenancies in the private rented sector linking in with prison, probation and local authority to ensure the accommodation is in place, along with appropriate support for the person to sustain the tenancy, which has been evidenced to ultimately reduce reoffending.

 

Our dedicated Housing Options officers based in the local authorities, as well as a commissioned service (Crisis) support people into accommodation and provide help and training into employment, budgeting and managing a tenancy.

Early Intervention & Prevention Service

Our prevention and early intervention work aims to help people who are at risk of becoming homeless sustain their tenancy and remain in their home. This also helps reduce the number of presentations to statutory services.

 

The service was co-produced with all local authorities and bespoke to their local needs to complement their wider homelessness provisions.

 

The Combined Authority supports staff to facilitate shared learning opportunities and attend training and development to best respond to people’s needs and wider contextual changes.

Rough Sleeper Accommodation Programme

The Rough Sleeper Accommodation Programme is a service where dispersed one-bed properties are purchased across the Liverpool City Region and allocated to rough sleepers.

 

The partnership includes property acquisition, housing management, and services which provide intensive support to clients to ensure they have the best chance at sustaining their tenancy.

Landlords - We need you!

While we work in partnership with a number of housing providers across the Liverpool City Region, we are always searching for prospective properties suitable for our service users waiting for a home. If you’re a Housing Association or even a private landlord, click below to find out more about how we could work together.

Set of keys in hand

Cost Effective

In February 2023, an independent study found that our pilot Housing First programme, one of only three in the country, is saving taxpayers an average £34,500 a year for each person it helps out of homelessness.

 

Independent consultants Beyond Better monitored 20 service users being supported by the ground-breaking scheme over the course of a year – comparing the cost of the programme to the likely cost to the public purse if they had not received help.

 

Savings ranged from £27,000 to £66,000 a year which, taking into account Housing First programme costs, the annual saving to the taxpayer stood at an average £34,500 for each service user.

Illustration of house and set of keys.

Programme Evaluation

Collaborative working has been paramount to ensure the success of our Housing First pilot in the Liverpool City Region. We have developed multi agency panels that were led by our Local Authorities.

 

A independent report evaluated the programme’s activity. Consultants Campbell Tickell found that engagement with other services, such as drug and alcohol support had also improved for 68% of clients.

The pilot was found to be 3.5 times more effective in supporting homeless people to secure and sustain tenancies compared to traditional methods, and while Housing First cost more, it was twice as cost effective.

Read the report

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